SOLUTIONS
BUILD YOUR TEAM YOUR WAY
Our goal is making your business life easier by helping integrate your offshore and in-house teams to improve productivity and operational efficiency,
allowing you to do what you do best.
We provide custom outsourcing solutions to suit your business needs & your budget Flexible, dynamic & scalable Integrate your offshore and onshore staff to create blended team
OUR ONSHORE SUPPORT ENSURES YOUR OFFSHORE SUCCESS.
MANAGEMENT OPTIONS
Our managed services are perfect for freight and logistics companies, retail and ecommerce businesses requiring from 2 to 20+ agents in a customer support call centre or offshore team.
For clients wanting a more ‘hands off approach’ to training and development, our industry leading managed services keep you laser focused on running your business as we provide expert domestic and international freight training for your offshore team.
Managed services provide improved performance with temporary back up agents that step in at any time should any member of your team be off work, ensuring 100% business continuity and stability.
Client Managed
Build your own skilled remote team and discover greater opportunities for market growth with client managed services.
Also known as ‘staff leasing’, our client managed services allow you to retain 100% operational control by building your own offshore team but with the benefit of a local Philippines based partner to help you with all the tricky recruitment, HR, management and payroll etc.
AGENT PREFERENCE
Shared Agent
Shared agent solutions are perfect when your support needs aren’t enough for a full-time role or just starting out on a budget. We have shared services scaleable from 2 to 4 hours per day that will get you started then you can scale up as your business or support needs grows.
Dedicated Agent
Dedicated agents are team members working for your business exclusively full time 8 hours per day / 40 hours per week, and are basically an extension to your existing onshore team.
Support Teams
Our support teams range from 2 to 20+ agents and can be a mixture of dedicated and shared support services to create a custom outsourcing solution designed as a perfect fit for your business customer support requirements.
WORK SETUP
Our work from home solutions are perfect for start ups on a budget or for small to medium sized companies that desire flexibility, and are focused more on recruiting the best talent available for their offshore team vs having all team members in one location.
Our work from home solutions open up your business to an incredible talent pool available across the Philippines.
When your outsourced team aren’t required to work in the office 5 days a week but having an office location makes perfect sense for regular training and team building activities.
This is where our hybrid solution provides the best of both worlds. Your team have the benefit of working from a professional office for a select number of days each month plus the flexibility to work from home for the perfect work, life and productivity balance.
Our work from office solutions are designed for businesses that require a professional and more secure working environment for their outsourced team.
Our state of the art office facilities can be structured from a single stand alone desk right up to designing a custom branded offshore office for multiple team members that suit your corporate culture, branding and operational requirements.
Suite 21, 42 Manilla St East Brisbane QLD 4169
