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Virtual Freight Team Specialists



Scale and grow your business with My Freight VA call centres & customer support solutions.

Your website is now live and you’ve got an inbound 1800 / 1300 number for customer support. These are a great way for your customer to ask for assistance and get more information on your products and services. It’s also a way to give your customer great brand experience. Responding to customers quickly and professionally is crucial for any business aiming to increase revenue growth, promote positive brand awareness and provide outstanding customer service.

With My Freight VA you can hire and grow an office based or remote work from home support team that’s highly skilled in all areas from answering inbound phone enquiries, emails, online chat and will have you working more ON your business vs IN your business.

Whether your business is in in retail, ecommerce, wholesale import / export distribution, professional services, real estate, construction or any industry segment, you can build your own customer support team from 2 to 20+ agents.

We offer a custom outsourcing approach and you’ll have the flexibility to build your team, your way. We’re ready to help you start with a single shared or dedicated agent. Then as your business expands so can your team, from 2 to 20+ outsourced agents.

Some of the call centre and customer support roles include:

Customer service representative (voice/chat)
Call centre agent
Team leader
Training manager
Customer service manager
Website live chat
Accounts payable
Debt collection
Admin & customer support agent

Outsource call centre and customer support solutions and more to My Freight VA

Take advantage of our call centre and customer support solutions and provide your customers an outstanding customer service experience.
We are here to support you every step of the way on your outsourcing journey.

Want to know more about how our call centre and customer support solutions can elevate your business?

Speak to our Australian based team on 1300 747 600 or book a consultation call today